Do you accept orders and payments by phone?
Yes. We are happy to take your order or payment by phone if you are unable to complete the ordering process on the website.
What is your return policy?
All of our products have a 100% manufacturer's warranty against defects and workmanship. Returns are handled directly by the manufacturer. Other returns are handled on a case-by-case basis. Please read our full return policy on the Policy Page.
How is my order shipped?
UPS is used for most Woodhaven racks. Otherwise UPS and USPS are used.
What methods of payment do you accept?
Transactions are made via Pay Pal which accepts Visa, Mastercard, Discover and American Express.
Is your site secure?
Yes. Our site is hosted on secure servers and the checkout process is encrypted for your protection.